Creative Teambuilding - Customer Eccentricity

Creative Teambuilding

Creative Teambuilding - Customer Centricity Who is the most important person in your business? This activity encourages an appreciation for your most important people, your customers! This fun to do challenge highlights how building your customers into your business will win you the greatest prize. ACTIVITY OVERVIEW Each team receives equipment and materials to construct a very special prototype design for a customer who needs an urgent solution. Teams allocate roles and begin planning and working on their unique solution for the customer as they race other teams to come up with a special design that meet the customers needs. How well they listen, collaborate and apply their team work will determine which team comes up with the best result. In the finale is given the opportunity to present their superbly crafted design and explain its features to the client. Here there is a dramatic twist where teams discover the meaning of being customer driven. Some of the creative skills required include: Intentional listening Skill building to introduce specific customer service skills Being pro active and anticipating customer needs Allowing customers to feel valued Dealing with dissatisfied customers Accepting feedback Being adaptable and responsive Taking on ideas Having a customer focus approach through teamwork " A lot of comments were along the lines that it was the best team building activity they had taken part in and we would love to do it all again. " Mundi Pharma Group Size 12 - 88 Time 45 - 90 minutes Space Indoor Watch as your team apply put on their creative team building hats and apply themselves to this fun to do team building challenge. Enquire about this Team Building Activity below: Name: Company: Phone: Email Address: Comments: